Dr. Margaret Palmer, DVM
Dr. Palmer grew up just outside of Louisville, Kentucky and completed her Bachelors of Science degree in 2009 at the University of Kentucky before earning her Doctorate of Veterinary Medicine from Auburn University College of Veterinary Medicine in 2013. Dr. Palmer’s interests include ultrasound, internal medicine and client education. She strives every day to practice the best quality of veterinary medicine and enjoys forming strong relationships with each individual pet owner. She recently completed her Fear Free certification and makes every attempt to ensure your pet’s visit is low stress and as enjoyable as possible. When Dr. Palmer is not caring for pets she enjoys spending time in the kitchen, gardening, and hiking with her husband Caleb and canine companion Roger.
Our Office Manager
Leah Jones, RVT
Leah grew up just over the mountain in East Tennessee. She graduated in 2000 from Tennessee Weselyan College with a Bachelor of Science and then went on to earn her degree in Veterinary Technology at St Petersburg College. Leah is Registered Veterinary Technician that has been in veterinary medicine for over 15 years now. She has an interest in behavior, dentistry and hands on nursing. Leah has also completed the Fear Free certification and tries to make every visit less stressful to both the owner and the patient. As one of the owners of Andrews Veterinary Hospital, she strives everyday to make it the best veterinary hospital in the area. Leah is happy to make Andrews her home and loves to spend her free time trail running with her dog Eddie.
Kelly is our head receptionist and does amazing at the front desk. She is a bonafide crazy cat lady and will happily talk about her cats or listen to you talk about yours all day long. Kelly moved to the area from Knoxville, and loves the peace and quiet of small town living that Andrews has to offer. She has five cats named Mr Wilburs, Binks, Syd Kitty, Pattykins and Demon Baby . In her spare time Kelly enjoys reading and, well you guessed it….CATS!
Eden joined our team in 2017 and has been a wonderful addition to our caring customer service team. She has an eye for detail and a heart as big as her smile. She grew up in Dalton, GA and then moved to Andrews in 2015 to be closer to family. Her parents and extended family have lived in the area for generations so for Eden it was coming “home”. Adalyn, Eden’s five-year-old daughter, takes up the majority of her time when she’s not at work. Adalyn loves pets of all shapes and sizes, and loves coming to work to see her mom and pet on our cute, furry patients. Outside of work, Eden loves to cook recipes handed down from her grandmother for her large extended family and for church functions; her Mountain Dew apple dumplings, shepherd’s pie, and cat head biscuits are a hit with everyone. Learning to fly fish this past year with her fiancé, Colby Orr, has been a challenge, but one she keeps practicing so she can beat him at his own game. Eden loves the outdoors and the simple pleasures of going on picnics, fishing in Charleston, and sitting outside by the fire on starry nights.
Our Veterinary Nurses
Beth has been working in the veterinary field since 1998 and loves working with animals of all kinds. She is originally from Florida and moved here with her husband and son about 8 years ago. She brings diversity to AVH as she is cross trained in small animal, large animal and exotic pets. Beth has a small menagerie of pets including seven cats, two dogs, a turtle, a dumbo rat and many fish. Outside of work Beth likes to hike, fish, bike, read and garden.
Working in the veterinary field since 2005, Kelsey became a part of our team at AVH in May 2011. Growing up alongside her father’s passion for training companion as well as police dogs, Kelsey learned a love of animals at an early age. Thus, it was only natural for her to pursue a career with animals. After joining our team, she spearheaded our quest to become accredited with the American Animal Hospital Association in 2011. She is currently enrolled in a distance program with San Juan College working toward a degree in Veterinary Technology to fulfill her dream of becoming a registered veterinary technician. When she is not working, she enjoys hiking with her husband Eric and their German Shepherd Luca and Belgian Malinois Ziva. After a long day, her feline comrades Callie, Emmy, and Aslon are always at the ready for a snuggle.
Rachel is another of our Fear Free certified staff members and is a great example of hard work paying off here at AVH. She started in the kennel in 2011 and after graduating from high school began working with us full time. She is currently enrolled at Ashworth College where she is pursuing her Veterinary Technology degree. She and Haven recently purchased a home in Murphy, NC and their son, Shaun, was born in October 2017. Needless to say, Shaun is spoiled rotten by parents, grandparents and both of their extended families!
Our Veterinary Assistants
Cassie is the artistic one of the bunch! She joined AVH in 2016, after gaining a year of experience working at another animal hospital. She has a love for animals of all shapes and sizes, with a particular fondness for reptiles and felines, and a fascination with the insect world. When she’s not at work, Cassie enjoys drawing and studying nature and animal behavior. She currently lives in Murphy with her partner and their many “fur-children.”
Alaina and her family made western North Carolina their home in 2006 when they moved here from Kentucky. She graduated from Robinsville High School in 2014 and started working for AVH is 2016. She is also enrolled in a distance program to one day soon become a registered veterinary technician. Alaina takes a lot of pride in helping clients with their pets, especially those vital first puppy and kitten appointments. She worked closely with Dr Palmer to create a packet of information aimed at educating our clients during puppy/kitten visits to ensure our young pets get started off right! Her goal is to help every client do what’s best for their pet so that they live long and healthy lives! Alaina’s furry family is rounded out with four dogs and one cat.
Our Resident Animals
Edison and Horsey
Edison is a Walker Hound mix and Horsey is a Great Pyrenese/Hound mix. Both love coming to work with their mom Leah every day. When not at AVH, they work diligently to patrol their home from vicious squirrels and other “dangerous” critters.